Help

Support for smart garden setup, care, and early access.

Find setup basics, garden care guidance, and device help for the LoamAura raised bed kit and app.

Help topics

Start with the common questions gardeners ask first.

Starter path

Your first healthy week

A simple routine for setup, first reading, plant entry, and the first care decision.

Garden clues

Read garden clues

Turn water, temperature, pH, nutrients, and weather into simple next steps.

Care skill

Water with purpose

Build a watering habit that favors deep roots, steady moisture, and fewer emergency saves.

Garden planning

Seasonal rhythm

Use the weather, the season, harvest timing, and plant stress signs to choose the next right move.

Curious learner

What GDD means

See how warm days help LoamAura estimate growth stages, harvest timing, and seasonal pace.

App guide

Set up a LoamAura device

Use Home to add a device, connect it to Wi-Fi, then wait for a scheduled reading to appear.

App guide

Save device location for weather

Location helps LoamAura understand your local rain, heat, cold, and watering needs.

App guide

Add plants to the right device

Plants get better advice when they are attached to the device for their growing area.

App guide

Use recommendations as care steps

Recommendation cards turn readings and weather into the next care move.

App guide

What the kit includes and what Plus adds

Understand the hardware kit, included Plus period, renewal price, and what remains available without Plus.

App guide

Privacy, Wi-Fi, location, and diagnostics

See why setup asks for Wi-Fi, location, and device readings, and what support can and cannot see.

App guide

Log partial and final harvests

Use partial harvests for pick-and-come-again crops and final harvests when the plant is done.

Garden setup

Learn the basics of setting up the garden bed, adding plants, and getting the first readings into the app.

Care reminders

Use reminders for watering, weather shifts, planting windows, harvests, and the weekly garden routine.

Device support

Start with setup articles, then contact support with the device nickname, last check-in, and any setup error code.

Need help?

Start with the guides, then contact support if setup gets stuck.

Contact