Quick fix

Weather or air info is blank

Device cards show soil readings but no air temperature or humidity.

Practical quick guide

Weather or air info is blank

Device cards show soil readings but no air temperature or humidity.

01

Capture what is happening

Note the last update time, the affected device or plant, and exactly what looks wrong with fix.

02

Check the simplest causes first

Verify power, connection, location, plant assignment, and fix and weather before changing hardware or care.

03

Escalate with useful context

If the problem continues, send support the device name, timing, screenshots, and the checks you already completed.

fixweatherair conditions